XANDITE
Your pricing calls, vendor relationships, and judgment calls — turned into a private assistant that only knows your business. Nothing you upload ever leaves it.
Xandite is a private AI assistant for service businesses. It answers your staff from your company's own documents — pricing logic, vendor decisions, how jobs get run — and in production none of that content is sent to a public AI service.
Every judgment call
runs through you.
You're the one who knows the pricing exceptions, the vendor relationships, which service-area rules actually bend. Your team calls you for it, all day, every day — and the one time you're on a roof, in the truck, or off for the weekend, the job either stalls or someone guesses.
The business runs on what's in your head.
Pricing exceptions. Which vendor to call when the usual one's out. Why one job gets handled differently than the next. For most owner-operated trades businesses, all of that lives in one place: your head. It doesn't get written down, it doesn't transfer easily to a new hire, and it doesn't take a day off when you do.
Xandite takes what you already know and makes it something your team can pull up on their own — without ever handing your pricing, your vendors, or your customer details to a public AI company. We build this hands-on, one business at a time, not as a sign-up-and-go product, because your business runs on decisions nobody wrote a manual for.
We're early. If you run a trades or service business and you're curious whether this fits, we'd rather start by understanding how your business runs than pitch you on ours.
It only knows what you've taught it.
This isn't ChatGPT with your files attached. It never draws on the open internet — only on the pricing sheets, vendor terms, and service rules you actually upload.
- 01
Upload
Your pricing sheets, procedures, and vendor terms — as PDF, Word, text, or Markdown files.
- 02
Locked to your business
Your documents are processed and indexed on our end, sealed to your business alone — no other client can ever see or search them.
- 03
Search
When someone on your team asks a question, it searches only your documents — never another business's.
- 04
Answer, cited
The answer comes back with the exact source cited, so your team can double-check it in one click.
Enforced in code, not policy.
We don't ask you to trust a settings page. The isolation and data-handling rules that matter are structural — checked on every request, tested on every deploy. New to the idea? Start with what a private AI assistant for small business is, or go deeper on is it safe to put your business data into ChatGPT?
Checked twice, every time
Your data is filtered by your business's ID at the database level, then checked again by the application before any answer goes out — a bug in one layer can't expose another business's information.
A safeguard nobody can quietly disable
The check that keeps one business's data from leaking into another's runs on every single deploy. It's built to stop the deploy if it's ever removed, not just flagged.
No real data to public AI, ever
If a business's documents are real (not test data), the system physically blocks them from reaching any public AI service — not a setting someone could leave off by mistake.
Every action is on the record
Every question asked and every change an owner makes is written to a permanent log they can review anytime. Nothing happens invisibly.
By the numbers, not by the pitch.
Engineering targets, not marketing claims — this is what the architecture is built against.
For businesses where judgment is the product.
Xandite is built for owner-operated service businesses with high call volume and judgment-heavy decisions — not general offices.
Load & disposal pricing
“Can the fridge ride with the couch and mattress, or does it need its own trip?”
Vendor & parts logic
“Which vendor do we use for this part when the usual supplier is backordered?”
Service-area exceptions
“Do we charge the after-hours rate for a call booked at 5:45pm?”
Warranty edge cases
“Is this unit still under the manufacturer warranty, or ours?”
Treatment sequencing
“Can we treat for both in one visit, or does that void the guarantee?”
Seasonal quoting
“Does the fall cleanup rate include the second pass if leaves keep dropping?”
See what a private agent holds for a junk removal, HVAC, auto repair, or plumbing business.
What your team sees when you're not there.
A private conversation with your business's own agent. The greeting, the glow, and the cited answers below are real, shipped product — reskinned here, not invented.
Answers are grounded in the documents uploaded to your workspace, with sources cited below each reply.
Questions people ask about Xandite.
What is Xandite?
Xandite is a private AI assistant for a single service business. It answers questions from that business's own documents — pricing sheets, vendor lists, warranty terms, and the written reasoning behind how jobs get run — and returns each answer with a citation back to the source file. Staff type a question the way they would ask the owner, and the system retrieves the relevant passages from the uploaded material and composes a grounded reply. It does not draw on general internet knowledge for business specifics, and it does not invent numbers: when the answer is not in the documents, it says so. In production the model that writes answers runs on private infrastructure, so the content of those files is never sent to a public AI service. The result is the owner's judgment, written down once and made searchable, available to the whole team whether or not the owner is reachable.
Who is Xandite for?
Xandite is built for the owner and staff of an owner-operated service business — junk removal, HVAC, plumbing, auto repair, and similar trades. The people who log in are dispatchers, crew leads, estimators, service writers, and office staff: the ones who would otherwise call or text the owner to confirm a price, a surcharge, a vendor, or a policy. The owner uses it to write their knowledge down once instead of repeating it on every job. New hires use it to get the same answer a ten-year veteran would give. It is a single-business tool, not a shared network: each company has its own workspace, its own documents, and its own assistant that knows nothing about any other business. Customers of the business never see it and never interact with it. It is an internal reference for the team that runs the work.
How is Xandite different from ChatGPT or ChatGPT Team?
ChatGPT is a general assistant hosted by a third-party provider. On the consumer free and Plus tiers, what you type can be retained and used to improve future models unless you change the setting. ChatGPT Team removes training on your content and adds admin controls, but your documents still travel to and are processed on the provider's servers. Xandite is scoped to one business and grounded only in that business's uploaded material. It retrieves passages from those files and cites the document behind every answer, so staff can check each response against the source. In production the answering model runs on private infrastructure, and embeddings are generated locally, so document content is not sent to a public AI provider at all. The practical difference is that pricing logic, vendor terms, and customer details stay inside a system designed to hold them privately, rather than being pasted into a general-purpose chat window.
How is Xandite different from a customer chatbot?
A customer chatbot sits on a public website and talks to prospects: it answers price questions, books appointments, and captures leads. Xandite does none of that. It has no public endpoint, no booking widget, and no lead form. It is an internal tool that only the owner and their staff sign into, and it is deliberately loaded with material a business would never publish — margin math, standalone-item pricing, vendor fee schedules, discount rules for repeat accounts, and warranty conditions. The audience is the crew lead who needs the owner's number for an unusual job, or the new dispatcher deciding whether tonight's call gets the after-hours rate. If a customer-facing assistant is what comes to mind, Xandite is the reverse of that: a private knowledge base for the people running the jobs, not a front desk for the people booking them.
What does “private” mean in Xandite?
Private has a specific meaning here. Each business gets its own workspace, and its documents, passages, and answers are isolated from every other business at the database level and checked again in the application on every request. In production the model that generates answers runs on private infrastructure rather than a public AI API, and embeddings are produced locally, so the content of your files is not transmitted to an outside AI company that could log, retain, or train on it. A safeguard in the code blocks real business documents from reaching a public inference provider; it is written to fail closed and to stop a deploy if it is ever removed. Every question asked and every change an owner makes is written to a permanent audit log the owner can review. Private here is a set of enforced structural rules, not a checkbox on a settings page.
How does pricing work?
Xandite is sold as a managed subscription, one business at a time. Each client is set up by hand: their documents are gathered, uploaded, split into passages, and indexed, and the assistant is tuned to how that business actually talks about its work. Pricing reflects that hands-on onboarding and the ongoing cost of running a private model rather than a shared public API, and it scales with the size of the business and the amount of material under management. There is no free self-service tier and no usage-metered per-question billing to reason about. Onboarding starts with whatever documents a business already keeps — a spreadsheet, a PDF, or a scanned page all work — and material can be added or replaced later without rebuilding anything. Specific figures are worked out in a direct conversation, because the right setup depends on the trade, the document volume, and how many staff will use it.